Terms of Service
Last updated: August 16, 2026 — effective for all subscriptions started on or after this date.
These Terms of Service ("Terms") are a legal agreement between you ("Customer," "you") and Kenji Fukuda, doing business as Quiet Forge ("Company," "we," "us"), a sole proprietorship operating from California, USA, governing your use of the Quiet Forge Hosting service at my.quiet-forge.net ("the Service"). By creating an account or subscribing, you agree to these Terms. If you do not agree, do not create an account or subscribe.
1. The Service
The Service provides web hosting for one website per account: either a
subdomain we provide (<yourname>.quiet-forge.net) or a domain
you already own, plus SSL, basic traffic statistics, and best-effort operational
support. The Service is provided on a best-effort basis without an uptime
guarantee or service-level agreement of any kind.
2. Billing
- The Service is billed as a recurring subscription (monthly or annual, at the rate shown at signup) via Stripe, and renews automatically until canceled.
- You can cancel at any time through the billing portal linked from your dashboard. Cancellation takes effect at the end of your current paid billing period — we do not provide partial refunds for the unused portion of a period already paid for.
- If a payment fails, we will attempt to notify you by email. Continued payment failure may result in your site being suspended.
- All payments are processed by Stripe. We do not store your full payment card details.
3. Your Domain
If you use a subdomain we provide, it remains our property and is reclaimed if your subscription ends. If you connect a domain you already own, you retain full ownership of that domain at all times — we only ever ask you to point DNS records at us, never to transfer registration or management of the domain itself.
4. Your Content & Backups
You retain full ownership of the content, code, and material that make up your hosted site. You are solely responsible for maintaining your own backup copies of your site content. The Service does not currently include automated backups of hosted site content, and we do not guarantee we can recover your content if it is lost, corrupted, or deleted for any reason. This may change in the future; until it does, treat the copy hosted with us as the only copy at your own risk.
5. Acceptable Use
You agree not to use the Service to host content or conduct activity that is illegal, infringing, malicious (including malware, phishing, or fraud), or that places excessive load on shared infrastructure to the detriment of other customers. We may suspend or terminate a site that violates this section, with notice where practical.
6. Add-On / Bespoke Work
Work beyond the base hosting plan (site design, content changes, and similar) is quoted individually after you submit a request. No such work begins until you've accepted a quote and completed payment for it.
7. AI Disclosure
This platform is built and maintained by an AI agent pipeline (Claude Code), with human oversight. We disclose this upfront so it is never a surprise after the fact.
8. Data Handling
See our Privacy Policy for detail on what we collect and how it's used, including how your account, billing, and hosted-site data is processed.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or fully secure against every possible vulnerability.
10. Limitation of Liability
To the fullest extent permitted by law, our total liability arising out of or relating to the Service is limited to the total amount you paid us in the 12 months preceding the claim. In no event will we be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data, even if advised of the possibility of such damages. Some jurisdictions do not allow certain limitations on liability, so some of the above limitations may not apply to you.
11. Indemnification
You agree to indemnify and hold us harmless from any claim, loss, or expense (including reasonable legal fees) arising from your hosted content, your use of the Service in violation of these Terms or applicable law, or your domain.
12. Termination
You may cancel at any time (see Section 2). We may suspend or terminate your site for violation of Section 5 (Acceptable Use), non-payment, or if required by law or a third-party provider we depend on (e.g. our certificate authority, DNS provider, or payment processor).
13. Force Majeure
We are not liable for any delay or failure to perform resulting from causes outside our reasonable control, including outages of third-party services we depend on (payment processing, DNS, certificate issuance, or infrastructure providers), internet or utility disruption, or other events beyond our control.
14. Changes to These Terms
We may update these Terms from time to time. The version in effect at the time governs your subscription going forward. Material changes will be reflected by updating the "Last updated" date above, and where practical, by emailing active subscribers.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles. Any dispute not resolved informally will be subject to the exclusive jurisdiction of the state or federal courts located in Monterey County, California.
16. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with your subscription details and any accepted add-on quote, are the entire agreement between you and us regarding the Service.
17. Contact
Questions about these Terms: support@quiet-forge.net.